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Terms & Conditions

Prices and Orders
National Batteries will do its best to keep customers informed of current prices. Our product prices are subject to change without notice.  The price for the products is set at the time of your order. National Batteries reserves the right to refuse orders generated where an incorrect price has been listed. We may contact you with the opportunity of paying the correct amount.

Payment and Credit
Unless National Batteries has agreed to open an account with the purchaser, payment is to be made at the time of ordering. Payment by bank transfer will not be considered payment until the payment has been fully cleared. We also accept Mastercard and Visa. Like conventional retailers we protect your credit card information.

Warranty
All products purchased from National Batteries are covered by the manufacturerís warranty. Please refer to our warranty policy for further details.

Product Returns
No product will be accepted for return without first advising us of your intention to return and the reasons for returning your purchase. National Batteries may, but is not obliged to accept the return of any product that was ordered and correctly supplied.  If product was delivered incorrectly or with defects or damage, the purchaser must notify National Batteries within three days of receiving the product. The notification must quote the relevant invoice number and must include all the necessary details of the incorrect delivery, defect or damage. If the purchaser fails to notify National Batteries, the purchaser shall be deemed to have received the product in good order and condition and that the same had been delivered in accordance with the purchaserís order.

Freight and Insurance
For all products couriered within New Zealand the shipping rates are shown in the Product Description and when you are logged into your account. If you are purchasing more than one product at the same time, please contact us for a freight quote.
Where goods appear to be damaged or missing, the purchaser must contact the carrier and National Batteries. All claims for shortage during delivery must be to the carrier within 7 days of the date of delivery. Please allow up to 3 working days for delivery in main centres and slightly more for rural.

Variation
National Batteries reserves the right to modify and vary these terms and conditions at any time.

Disclaimer
The information in this website is given to you in good faith. It is your responsibility to undertake independent research and enquiries before acting on and/or making any commercial decisions based on information contained within this website.

Privacy Policy
At National Batteries we are committed to protecting your privacy. We use the information we collect to process orders and to provide a more personalised ordering experience.  When you place your order we need your name, e-mail address, physical address, delivery address if different, order number and preferably a phone number for the courier to assist with the delivery of the goods. This allows us to process your order and to keep you informed on the status and advise if there are any delays.
 We may also use the information to notify you of changes to the website, new product introductions, special offers and access to our Newsletter. If you would rather not receive this information, you may opt out by contacting us.